Hladik Signature Bikes - European handmade mountain bikes
bike films.com - the source for all the best in mountain bike freeriding, racing, trials, dirt jumping and jibbing
to the bikefilms home page Cross country and racing mountain bikes designed and handmade in Europe visit our online bike store for unique bike parts and accessories you are here! view the latest bike film trailers and promos here to the membership page click here for the unusual and sometimes unsightly! you are here!
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how to contact bike films.com

MAILING ADDRESS:
Pinnacle Innovations
276 B. East Eplanade Ave (rear)
North Vancouver, BC, Canada V7L 1A3

CONTACT US BY EMAIL (BEST):
siteinfo@shaw.ca

CONTACT US BY PHONE:
778-340-0060

WEBSITE: Pinnacle Innovations.com

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ELECTRIC PEDAL ASSIST BICYCLES ARE HERE!!!
AVAILABLE TRHOUGH REALELECTRICBIKES.COM, BIKEFILMS.COM
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Visit our other web site, realelectricbikes.com for the latest, super cool electric bikes:

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Sun Crusher 7 Fat Tire Cruiser e-Bikes
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Giant Mountain and Road e-Bikes
Sweet electric cruiser bike - Sun Crusher 7 Mens version...
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2015 Giant Talon 27.5 Version 3 electric mountain bike
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2015 Giant Seek 3 electric road/ commuter bike
ORIGIN 8 CRAWLER - Electric Fat Tire Mountain/ Cruiser e-Bikes
Sweet electric mountain/ cruiser bike - Origin 8 Crawler Fat Tire Bike...
Sweet electric mountain/ cruiser e-bike - Origin 8 Crawler Fat Tire e-Bike...
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Marine, RV and Automotive lithium-ion batteries from 12 volts to 600 volts - deep cycle house power batteries and engine starting batteries.
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Marine, RV and Automotive lithium-ion batteries from 12 volts to 600 volts - deep cycle house power batteries and engine starting batteries. Canada's leader in lightweight, UN DOT 38.3 and powerful batteries for all applications including Off-grid and Solar Energy Systems.

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FREQUENTLY ASKED QUESTIONS:

Q: I don't know how to download my video?
A:
Downloads are approx. 200 megabytes in size (this may take 5-7 minutes to fully download). Just click on the link and the download should begin.

Q: I don't know if I have Windows Media Player version 9?
A:
Open your Windows Media Player program, select the "Help" option at the top in the menu bar and then from the drop down list select "About Windows Media Player". A screen will appear and give you the version number you are using. If it does not say "Version 9" (or higher), you should use the following link to download the latest version so you can view the videos.
Get the latest version of Windows Media Player here for FREE!
Click here to visit Microsoft's web site and get your FREE upgrade!

 


 
OUR SALES POLICIES
 
 

We accept payment via cheques, cash or money orders for all orders.extreme sports

US CUSTOMERS:
The US Department for Homeland Security has implemented a new policy (Sept., 2004) requiring all inbound US shipments to be accompanied by the recipient's Federal Tax ID # or Social Security #. If you wish to disclose that to us to place on the waybill paperwork, that is fine. Otherwise, you will note on your invoice that the Customs Brokers can call you and obtain it on the telephone. Of course the choice is yours and we respect our client's privacy so we will let you choose. We suspect that not necessarily all shipments will need this information verified. extreme sports

We here at bikefilms.com stand behind all of our products and services. Our satisfaction policies are as follows...

PHYSICAL PRODUCTS:
We warrant that all physical products in stock (example DVD videos, bicycle parts) will be shipped within 2-3 days. Most products will ship within 2 days. We warrant that all physical products will be free from defects. Any defective DVD or VHS videos purchased will be exchanged, and you will be re-imbursed for the return shipping. Please use an economical shipping method (acceptable is 2-5 days delivery to us within North America) with tracking details and insurance on all orders above $25.00 Usd.

There are no product returns on entertainment products that have been opened.

As most bicycle parts we offer are specially ordered specialty items, only defective parts (defective materials) may be returned for refund.

The Customer may also elect to have a credit placed with us for products returned that are defective.

All special order items or bicycle parts are covered by manufacturer's warranty. If you receive the wrong part, we will promptly exchange for the correct part upon receipt of the incorrect part. You will be re-imbursed for the return shipping. Please use an economical shipping method (acceptable is 2-5 days delivery to us within North America) with tracking details and insurance on all orders above $25.00 Cad.

Shipping charges will be shown on product details page or in the shopping cart.

For all defective, missing or wrong orders, please contact us first via email at: siteinfo@shaw.ca


ENTERTAINMENT PRODUCTS:
We warrant that all electronically delivered entertainment products will be available to the Consumer via log in access at any computer terminal in PC format, so long as the Customer supplies the correct log in information. All electonically delivered products are warranted against disruption emanating from our infrastructure. As we cannot control your computer or your Internet connection, any problems arising from those will not be credited.

If you suffer a delivery failure from bikefilms.com, we will issue you a credit to re-access the product.

All single product entertainment purchases will be valid for 7 days from date of purchase or until the Customer has accessed the product 2times, whichever comes first.

For all entertainment product problems, please contact us first via email at: siteinfo@shaw.ca
.

 
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SECURITY POLICY:
We have deployed the latest 128 bit web server SSL (secure socket layer) digital certificate for all online credit card purchases. This encrypts and secures your pertinent credit card details while making purchases on our site. This is in compliance with our Merchant Services agreements.

Furthermore, we do not store your credit card information on our servers.We deal with Internet Secure. Please use the link on the following logo to visit their site for all the latest information on the security they provide and verification we have an account with them.

 
     
 

PRIVACY POLICY:
Please click here for our detailed privacy statement.

 

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